M9Remark Code (RARC)ActiveInformational Alert
M9 Remark Code - Inform Patient on Rental Purchase Option
The M9 alert indicates that this is the tenth month of a rental agreement for a medical item. At this point, the patient must be given the option to convert their rental agreement into a purchase agreement.
What This Alert Tells You
The M9 alert does not accompany any specific adjustment or denial reason codes. It serves as an informational notification regarding rental agreements for medical equipment.
Common Scenarios
1A patient has been renting a wheelchair for nine months, and the latest remittance shows the M9 alert.
→ This remark signals that the patient is approaching the end of the rental period and should be presented with the option to purchase the wheelchair.
2A billing office receives an 835 for a rented oxygen concentrator, which includes the M9 alert after ten months of rental.
→ The M9 alert is a reminder to inform the patient about the opportunity to switch from renting to purchasing the equipment.
3An office processes a claim for a rented hospital bed that has been in use for ten months, receiving an M9 alert on the remittance advice.
→ The presence of the M9 alert indicates the need to discuss purchase options with the patient as the rental period reaches its limit.
What to Do
- Inform the patient about their option to convert the rental agreement to a purchase agreement.
- Provide the patient with details on the purchase terms and conditions.
- Document the conversation regarding the purchase option in the patient's records.
What to Check
- Review the rental agreement terms to understand patient options.
- Check the patient's history to confirm the duration of the rental period.
- Verify any prior communications with the patient about purchase options.