MA114Remark Code (RARC)Active
MA114 Remark Code - Missing Service Location Info
The MA114 remark code indicates that there is missing, incomplete, or invalid information regarding the location where the services were provided. This remark supplements an adjustment already noted by a Claim Adjustment Reason Code, highlighting a specific issue with the service location details on the claim.
How It Relates to the Denial
Typically, the MA114 remark code accompanies adjustment reason codes that relate to claim denials or reductions due to incorrect or unspecified service location information. This combination signals to the biller that the location details need to be reviewed and corrected to facilitate proper processing.
Common Scenarios
1A claim for physical therapy services was submitted, but the remittance shows MA114 along with a reason code indicating a denial for incomplete documentation.
→ In this case, the MA114 remark points out that the claim lacks adequate information about where the physical therapy sessions took place, which the payer requires for reimbursement.
2An outpatient surgical procedure was billed, and the remittance advises a reduction with MA114 noted alongside a reason code about insufficient location details.
→ Here, the MA114 remark suggests that the payer found the service location unclear or missing, affecting their ability to process the claim correctly.
3A claim for a diagnostic imaging service included a location code, but the remittance returned MA114 with a reason code indicating a denial for invalid information.
→ This indicates that the MA114 remark is flagging the need for clarification or correction of the location information provided on the claim.
What to Do
- Review the claim details to ensure the service location is accurately documented.
- Correct any inaccuracies in the service location information as required by the payer's guidelines.
- Resubmit the claim with the updated and complete location information.
What to Check
- The claim form to verify the service location field for accuracy and completeness.
- Payer-specific guidelines for requirements on service location documentation.
- Any previous communications from the payer regarding location information requests or clarifications.