N289Remark Code (RARC)Active
N289 Remark Code - Missing Rendering Provider Name
The N289 remark code indicates that there is a missing, incomplete, or invalid rendering provider name associated with the claim. This remark supplements a Claim Adjustment Reason Code that has already addressed an adjustment related to the provider's name, signaling that further detail is necessary for accurate processing.
How It Relates to the Denial
N289 typically accompanies adjustment reason codes that indicate issues with provider information. The combination signals that the payer requires clarification or correction regarding the rendering provider's name before proceeding with payment or further processing of the claim.
Common Scenarios
1A claim was submitted for a surgical procedure, but the remittance advice returned with an adjustment indicating the rendering provider name was incomplete.
→ The N289 remark code suggests that the payer could not validate the rendering provider's name, which may delay payment until this information is corrected.
2A claim for a diagnostic test was denied, and the remittance included a reason code about provider identification issues along with N289.
→ This indicates that the payer found the rendering provider name to be missing or invalid, necessitating a revision of the claim with the correct provider details.
3An outpatient claim was submitted, but the remittance advice reflected an adjustment related to provider information, accompanied by the N289 remark code.
→ This remark suggests that the claim cannot be processed further until the rendering provider name is completed or corrected.
What to Do
- Review the claim to ensure that the rendering provider's name is accurately entered and complete.
- Correct any missing or invalid provider name information and resubmit the claim if necessary.
What to Check
- The claim form submitted to verify the rendering provider's name field.
- The provider's enrollment information to ensure it matches the claim details.
- Any previous communications from the payer regarding provider identification issues.