N296Remark Code (RARC)Active
Effective 12/02/2004

N296 Remark Code - Missing Supervising Provider Name

The N296 remark code indicates that there is a missing, incomplete, or invalid supervising provider name associated with the claim. This remark supplements the adjustment described by the accompanying reason code, providing clarity on the specific issue with the supervising provider's information.

How It Relates to the Denial

Typically, the N296 remark code appears alongside adjustment reason codes that indicate a denial or reduction in payment due to provider-related issues. The combination signals that the claim cannot be processed fully until the supervising provider's name is corrected or completed.

Common Scenarios

1A claim for a surgical procedure was submitted but returned with a denial indicating an incomplete provider name.
→ In this case, the N296 remark points to the fact that the supervising provider's name was either omitted or incorrectly entered, which needs to be rectified for proper processing.
2A claim for a physical therapy service was billed, but the remittance advised that payment was adjusted due to an invalid supervising provider name.
→ Here, the N296 remark suggests that the supervising provider's name does not match what is on file, and the payer expects a valid name to be provided to resolve the issue.
3A claim for a diagnostic service was submitted, and the remittance included an adjustment with an accompanying N296 remark.
→ This indicates that the supervising provider's name was either not provided or was incorrectly filled out, which must be corrected for the claim to be reconsidered.

What to Do

  1. Verify the supervising provider's name is included on the claim submission.
  2. Ensure the supervising provider's name is accurate and matches what is on file with the payer.
  3. Resubmit the claim with the corrected supervising provider information.

What to Check

  • The claim submission for the supervising provider's name field.
  • The provider directory or database to confirm the supervising provider's correct name.
  • Any previous communications from the payer regarding the supervising provider's information.