N298Remark Code (RARC)Active
Effective 12/02/2004

N298 Remark Code: Supervising Provider Identifier Issues

The N298 remark code indicates that there is a missing, incomplete, or invalid secondary identifier for the supervising provider associated with the claim. This remark supplements an adjustment already noted by a Claim Adjustment Reason Code, clarifying that the supervising provider's information needs to be corrected for proper processing.

How It Relates to the Denial

The N298 remark code typically accompanies adjustment reason codes that relate to provider identifier issues. When this remark appears, it signals that the claim has been adjusted due to problems with the supervising provider's secondary identifier, which may affect the payment or processing of the claim.

Common Scenarios

1A claim was submitted for a surgical procedure that required a supervising provider's information, but the remittance returned with an adjustment reason code indicating a payment reduction.
→ The N298 remark code indicates that the supervising provider's secondary identifier was either missing or invalid, which contributed to the adjustment made on the claim.
2A physical therapy claim was denied due to a lack of a supervising provider identifier, and the remittance included an adjustment reason code along with the N298 remark.
→ This remark shows that the adjustment was specifically due to issues with the supervising provider's secondary identifier, meaning it must be corrected for potential resubmission.
3A hospital outpatient claim was processed but received a payment reduction with a claim adjustment reason code, accompanied by the N298 remark code.
→ This indicates that the payment reduction was linked to issues regarding the supervising provider's secondary identifier, necessitating a review of that information.

What to Do

  1. Obtain the correct secondary identifier for the supervising provider and ensure it is complete and accurate.
  2. Update the claim with the correct supervising provider information and resubmit if necessary.

What to Check

  • The supervising provider's secondary identifier in the claim submission.
  • The eligibility response to verify the supervising provider's details.
  • The provider's enrollment documents to confirm the correct identifiers.