N338Remark Code (RARC)Active
N338 Remark Code - Missing Shipped Date Explained
The N338 remark code indicates that there is a missing, incomplete, or invalid shipped date associated with the claim. This remark supplements the Claim Adjustment Reason Code that provides the primary reason for the adjustment, clarifying the issue with the shipping date specifically.
How It Relates to the Denial
The N338 remark typically accompanies adjustment reason codes that relate to billing issues regarding the shipment of goods or services. This combination signals that the claim cannot be processed further due to the shipping date not meeting the required standards.
Common Scenarios
1A medical supply company bills for a shipment of orthopedic braces but receives a remittance indicating a denial due to a missing shipped date.
→ The N338 remark shows that the payer found the shipped date was not provided in the claim, which is necessary for processing.
2A pharmacy submits a claim for a medication delivery but the 835 remittance shows an adjustment with N338 attached, indicating an issue with the shipping date.
→ Here, the N338 remark indicates that the payer is unable to process the claim because the shipped date is either missing or not valid.
3A durable medical equipment provider receives a remittance that adjusts a claim for a wheelchair due to an invalid shipping date, accompanied by the N338 remark.
→ The N338 remark suggests that the invalid shipping date is the reason for the adjustment, requiring correction for reprocessing.
What to Do
- Verify the shipped date on the original claim to ensure it is accurate and complete.
- If the shipped date is missing, obtain the correct information and prepare to resubmit the claim.
- If the shipped date is present but marked invalid, check the format and details to ensure compliance with payer requirements.
What to Check
- The claim submission for the shipped date field to confirm its accuracy and completeness.
- Payer guidelines regarding acceptable formats for shipping dates.
- Any correspondence or documentation related to the shipment that includes the shipped date.