N354Remark Code (RARC)Active
N354 Remark Code - Incomplete/Invalid Invoice Explanation
The N354 remark code indicates that the invoice submitted for the claim is either incomplete or invalid. This remark supplements an existing Claim Adjustment Reason Code by providing additional context about the nature of the problem with the invoice.
How It Relates to the Denial
The N354 remark typically accompanies adjustment reason codes that indicate a denial or reduction based on billing errors related to the invoice. It signals that the payer requires corrected or complete invoice information before processing the claim further.
Common Scenarios
1A provider submitted a claim for a surgical procedure, but the remittance indicates a payment adjustment due to an incomplete invoice.
→ The N354 remark suggests that the invoice did not contain all required information, prompting the payer to adjust the claim.
2An outpatient service claim was denied with a reason code indicating insufficient documentation, and the remittance included the N354 remark.
→ In this case, the N354 remark points to issues with the invoice, reinforcing that the documentation submitted is not adequate for processing.
3A facility billed for multiple services but received a remittance with a partial payment and the N354 remark attached.
→ Here, the N354 remark indicates that the invoice for the services billed was not complete, leading to a payment reduction.
What to Do
- Review the invoice submitted for completeness and accuracy.
- Correct any missing or invalid information on the invoice before resubmission.
- Ensure the invoice matches the service details provided in the claim.
What to Check
- The original invoice submitted to the payer.
- The claim submission guidelines for required invoice details.
- The accompanying reason code for any specific instructions related to the adjustment.