N422Remark Code (RARC)Active
Effective 08/01/2007 · Updated 05/08/2008

N422 Remark Code - Retroactive Payment Adjustment

The N422 remark code indicates that the claim payment reflects a retroactive adjustment made by the payer as part of a contract incentive program. This means the payment has been adjusted after the initial processing based on terms defined in a payer contract.

How It Relates to the Denial

This remark code typically accompanies a Claim Adjustment Reason Code that explains the adjustment's context, signaling that the payment has been modified due to an incentive program rather than an error or claim denial.

Common Scenarios

1A provider submitted a claim for physical therapy services, and the remittance shows a payment adjustment for the services rendered.
→ The N422 remark suggests that the payment amount was adjusted retroactively due to a contract incentive program, indicating the provider is receiving a benefit under their contract with the payer.
2An outpatient surgery claim was processed, and the remittance advised of a payment adjustment that was lower than expected.
→ The presence of the N422 remark indicates that the adjustment was a result of a retroactive incentive adjustment by the payer, rather than a denial or underpayment.
3A hospital's claim for inpatient services resulted in a remittance that included a payment adjustment along with a reason code.
→ The N422 remark clarifies that the adjustment is due to a retroactive change based on a contract incentive program, suggesting the hospital may be eligible for additional incentives.

What to Do

  1. Review the accompanying Claim Adjustment Reason Code to understand the basis of the adjustment.
  2. Confirm that the adjustment aligns with the terms of the payer's contract incentive program.

What to Check

  • The payer's contract details outlining incentive programs.
  • The claim submission details to ensure compliance with program requirements.
  • The remittance advice for the specific Claim Adjustment Reason Code that accompanies the N422 remark.