N508Remark Code (RARC)ActiveInformational Alert
Effective 11/01/2008 · Updated 03/01/2017

N508 Remark Code - Member Responsibility Alert

The N508 code is an alert indicating the member's financial responsibility to the provider for the services billed. This alert serves to inform the provider that the member will receive an Explanation of Benefits (EOB) detailing their obligations, either electronically or via mail.

What This Alert Tells You

Since the N508 code is informational, it does not accompany any adjustment or denial reason codes. It simply provides details about the member's responsibility and the communication they will receive from the insurer.

Common Scenarios

1A provider submits a claim for a routine office visit, and the remittance advice includes the N508 alert.
→ This alert indicates that the patient will be notified of their financial responsibility through an EOB, but no action is required by the provider regarding this specific alert.
2After billing for a surgical procedure, the provider receives an 835 with the N508 alert included in the response.
→ The N508 alert informs the provider that the member has a responsibility for the billed services, and they will receive an EOB explaining this obligation.
3A claim for physical therapy services is processed, and the provider sees the N508 alert on the remittance advice.
→ The provider should understand that the alert signifies the member will receive information about their financial responsibility for these services, but it does not indicate any required action on the provider's part.

What to Do

  1. Do not resubmit the claim based on this alert, as it is informational only.
  2. Expect the member to receive an Explanation of Benefits explaining their financial responsibility.

What to Check

  • Review the member's eligibility and benefits documents to confirm coverage details.
  • Check the claim submission details to ensure accuracy in the reported services.
  • Verify the remittance advice for any other relevant codes that may indicate adjustments or denials.