N564Remark Code (RARC)Active
Effective 11/01/2012

N564 Remark Code - Patient Inclusion Criteria Not Met

The N564 remark code indicates that the patient did not meet the criteria required for participation in a specific demonstration project or pilot program. This remark serves as additional clarification for an adjustment that has been made, likely tied to a claim adjustment reason code regarding eligibility or coverage limitations.

How It Relates to the Denial

The N564 code typically accompanies an adjustment reason code related to patient eligibility or participation in special programs. The combination of these codes signals that the billed services were not covered due to the patient's ineligibility for the demonstration project or pilot program.

Common Scenarios

1A provider submitted a claim for a patient who received services under a pilot program, but the claim was denied.
→ The N564 remark indicates that the patient did not meet the necessary criteria for that pilot program, leading to the denial of the claim.
2A claim for a specialized treatment was submitted for a patient enrolled in a demonstration project, but the payment was adjusted due to eligibility issues.
→ In this case, the N564 remark clarifies that the patient was not eligible for the demonstration project, which justifies the adjustment made on the claim.
3A provider received a remittance for a patient who was part of a clinical trial but was denied payment for the services rendered.
→ The N564 remark explains that the patient did not meet the inclusion criteria for the clinical trial, which is why the payment was not processed.

What to Do

  1. Review the patient's eligibility for the demonstration project or pilot program.
  2. Ensure that the services billed are covered under the patient's benefits for the specific program.
  3. If applicable, consider alternative coverage options or resubmit the claim with appropriate documentation.

What to Check

  • The patient's enrollment status in the demonstration project or pilot program.
  • The specific inclusion criteria for the project to determine if the patient qualifies.
  • Any documentation related to the services provided and their eligibility under the program.