N677Remark Code (RARC)ActiveInformational Alert
N677 Remark Code: Films/Images Will Not Be Returned
The N677 remark code indicates that films or images submitted with a claim will not be returned to the provider. This alert serves to inform the billing office that any physical or digital imaging materials are considered non-returnable by the payer.
What This Alert Tells You
As an informational alert, the N677 remark code does not accompany any specific adjustment or denial reason code. It is simply a notification regarding the handling of submitted imaging materials.
Common Scenarios
1A provider submits a claim for a radiology service that includes X-ray images.
→ Upon receiving the 835/ERA, the presence of the N677 remark code informs the provider that the X-ray films will not be sent back after processing.
2A facility bills for a CT scan and includes the associated imaging files.
→ The N677 remark code indicates to the facility that the submitted CT images are not eligible for return, highlighting the payer's policy on imaging materials.
3A claim for an MRI is processed, and the accompanying documentation mentions image submissions.
→ The N677 remark code signals that the MRI films will remain with the payer and will not be returned to the provider.
What to Do
- Do not attempt to resubmit the films or images, as they will not be returned.
- Inform relevant staff about the policy on non-returnable imaging materials to prevent future misunderstandings.
What to Check
- Review the claim documentation for any notes regarding the submission of films or images.
- Check the payer's policy manual or provider agreement for additional details on imaging material handling.
- Confirm that the imaging materials were submitted as required to avoid any issues in processing.