N682Remark Code (RARC)Active
N682 Remark Code - Missing Periodontal Therapy History
The N682 remark code indicates that there is a missing, incomplete, or invalid history of prior periodontal therapy or maintenance. This remark supplements a claim adjustment reason code by providing specific feedback regarding the documentation needed to support the claim for periodontal services.
How It Relates to the Denial
The N682 remark typically accompanies claim adjustment reason codes that relate to the denial or reduction of payment for periodontal procedures. The combination signals that the payer requires more detailed documentation of the patient's previous periodontal treatment history before approving the claim.
Common Scenarios
1A claim was submitted for scaling and root planing, but payment was denied due to insufficient documentation. The remittance included the N682 remark code.
→ In this case, the N682 remark indicates that the payer is looking for a clear history of any prior periodontal therapy that was not included with the claim submission.
2A dental office billed for periodontal maintenance, and the remittance advice returned with a reduction in payment alongside the N682 remark code.
→ The presence of N682 suggests that the payer found the documentation of previous periodontal treatments lacking or unclear, which is necessary for coverage.
3A claim for periodontal services was submitted, but the payment was adjusted with the N682 remark noted on the remittance advice.
→ This means that the payer is signaling that the history of prior therapy needs to be submitted or clarified to justify the claim.
What to Do
- Review the patient's treatment records to ensure a complete history of prior periodontal therapy is documented.
- If necessary, obtain additional documentation from the patient or referring provider that outlines previous periodontal treatments.
- Resubmit the claim with the corrected and complete history of periodontal therapy included.
What to Check
- The patient's dental chart for documentation of past periodontal therapies.
- Any treatment notes or referral letters that outline the patient's periodontal history.
- The original claim submission to verify what documentation was provided initially.