N705Remark Code (RARC)Active
Effective 03/01/2014

N705 Remark Code - Incomplete/Invalid Documentation

The N705 remark code indicates that the claim was denied or adjusted due to incomplete or invalid documentation submitted with the claim. This remark supplements a related Claim Adjustment Reason Code, providing further clarity on the specific documentation issue identified by the payer.

How It Relates to the Denial

The N705 remark code typically accompanies adjustment reason codes that indicate a denial or reduction based on documentation issues. When seen together, this combination signals that the payer believes necessary supporting documents were either missing or not valid for the claim submitted.

Common Scenarios

1A claim for a surgical procedure was submitted, but the remittance indicates a denial due to insufficient medical records. The N705 code appears alongside a reason code indicating a documentation issue.
→ In this case, the N705 remark code suggests that the medical records provided do not meet the payer's requirements, necessitating a review and possible resubmission of valid documentation.
2A claim for a diagnostic test was processed, but the remittance shows an adjustment with the N705 code after the initial submission lacked a physician's order.
→ Here, the N705 code points to the absence of the required physician's order as the reason for the adjustment, indicating that resubmitting the claim with the complete documentation is necessary.
3A claim for a therapy session was denied due to the absence of progress notes, and the N705 remark code appears in the remittance advice.
→ The N705 indicates that the payer found the documentation lacking, specifically the progress notes that support the necessity of the therapy, which must be addressed before resubmission.

What to Do

  1. Review the documentation submitted with the claim and identify what is incomplete or invalid.
  2. Gather the necessary documents that were missing or incorrect as indicated by the payer's feedback.
  3. Resubmit the claim with the corrected or additional documentation to support the services billed.

What to Check

  • The initial claim submission to verify what documents were included.
  • The remittance advice to see the specific reason code that accompanies the N705 remark.
  • The payer's documentation requirements to ensure compliance with their standards.