N864Remark Code (RARC)ActiveInformational Alert
Effective 03/01/2022

N864 Remark Code - Alert on No Surprises Act

The N864 code indicates that the claim is subject to the provisions of the No Surprises Act, specifically concerning emergency services. This alert serves to inform billers that the claim may be impacted by regulations aimed at protecting patients from unexpected medical bills in emergency situations.

What This Alert Tells You

As an informational alert, the N864 remark is not associated with any specific adjustments or reason codes. It simply communicates that the claim falls under the No Surprises Act guidelines, which may affect billing practices and patient responsibilities.

Common Scenarios

1A patient received emergency treatment for a heart attack at an out-of-network facility. The claim submitted included various services rendered during the emergency.
→ The presence of the N864 remark signifies that the claim is governed by the No Surprises Act, meaning the patient should not face unexpected out-of-network charges for this emergency care.
2A patient was treated in the emergency room for a severe allergic reaction, and the claim was submitted for the services provided.
→ The N864 alert indicates that the claim is subject to the No Surprises Act provisions, which protect the patient from surprise billing and may require adherence to specific billing guidelines.
3An individual sought emergency care for a broken leg and received treatment from multiple providers, leading to a claim submission for those services.
→ With the N864 remark appearing, it informs the billing office that the claim is under the No Surprises Act, ensuring compliance with regulations regarding patient billing for emergency services.

What to Do

  1. Do not take action to resubmit the claim based on this alert.
  2. Review your billing practices to ensure compliance with No Surprises Act provisions. Expect that patient billing may need to align with specific legal requirements.

What to Check

  • The claim details to understand the services billed and their context under emergency care.
  • The No Surprises Act guidelines to familiarize yourself with the regulations affecting emergency services billing.
  • Patient eligibility and coverage documents to verify the circumstances surrounding the emergency treatment.